CARE GUIDE
How to Care for Jackets and Coats Between Wears

Outerwear gets less care than anything else in a wardrobe, mostly because it rarely goes in the wash and so never reaches the point where anyone thinks about it. The work it needs is small and occasional, and almost all of it happens in the minute after you take the jacket off.
Give It Air Before You Give It a Hook
A jacket that has been on your body for a few hours is holding warmth and moisture, and hanging it straight into a packed closet traps both against the lining. Leave it over the back of a chair or on a hook in an open room for twenty minutes first. That one habit does more for how an outer layer smells and holds its shape than anything else on this list.
Spot Clean Instead of Washing the Whole Thing
Marks on outerwear collect on the cuffs, the front edges, and the collar, which are the three places that touch skin and door handles. Dab those with a damp cloth and a little mild detergent, working from the outside of the mark inward so the edge does not spread. Let the spot dry fully before the jacket goes away. A full clean belongs at the end of a season, not after one coffee ring.
Look After the Zipper Like a Moving Part
A zipper on an outer layer is opened and closed many times a day, and grit works its way into the teeth every time. That grit is what makes a slider stick. Run a dry toothbrush along the teeth every few weeks, and if the slider still drags, a graphite pencil rubbed along the closed teeth frees it without leaving residue on the fabric. Force is what breaks zippers, so slow the moment down rather than pulling harder.
Dry It Slowly After Rain
A wet jacket wants a hanger, an open room, and time. Radiators, hair dryers, and direct sun all drive moisture out faster than the material can cope with, which is what stiffens a lining and dulls a surface finish. Shake the water off, hang it on a broad hanger away from the heat, and leave it overnight with the front open so air can reach the inside.
Use a Hanger With Some Width to It
Wire hangers concentrate the weight of a coat onto two narrow points, and over a season that shows up as a bump at each shoulder that will not brush out. A wooden or padded hanger that follows the width of the shoulder line spreads the load. Heavier coats want space around them too, since a garment pressed flat between others keeps the creases it was pressed into.
Clean It Before You Store It, Not After
The end of a season is the moment for a proper clean, because marks and body oils left in a fabric for six months set into it and attract moths. Follow the care label, let the piece dry completely, then store it somewhere dry with room around it rather than compressed at the back of a closet. A breathable cotton cover keeps dust off, while a plastic cover holds moisture in and is worth avoiding.
Deal With Small Problems in the First Week
A loose button, a thread pulled at a pocket corner, a snap that has started to sit proud: each takes minutes to fix while it is small and becomes a repair job once it has been ignored through a winter. If a piece arrives with a fault rather than developing one, that is on us, and our Return & Refund Policy covers it. For anything else about care or sizing, our FAQs page is the quickest place to look.
Thank you for shopping with us, and for giving a good coat more than one winter.
